Faq Png 1
Faq Png 1
Something On Your Mind?

Here are the Top most Frequently Asked Question About Aero Maxicab Singapore.

Do you Know What is Maxicab?
Maxicab is a spacious and roomy taxi or private transportation option that surpasses the capacity of a regular taxi, making it ideal for group travel or situations where additional space is required.
How Can I book a Maxicab in Singapore?
To book a Maxicab in Singapore, you have multiple booking options available including contacting us through phone calls, WhatsApp, or email. Feel free to reach out to us via WhatsApp, SMS, or by calling us at this number: +65  Alternatively, you can swiftly book your Maxicab by filling in the Quick BOOK form
Benifits of booking a Maxicab?
There are several advantages to booking a Maxicab, including the convenience of accommodating larger groups, ample space for luggage, the flexibility of private transportation, and the overall convenience it provides.
What is the passenger capacity of a Maxicab?

Depending on the specific Maxicab model, the passenger capacity can range from 7 to 13 individuals, making it an ideal choice for larger groups or families who are traveling together.

Does the Maxicab Has Wheelchair Access?

The varying Maxicab models offer a flexible passenger capacity of 7 to 13 people, catering perfectly to the needs of larger groups or families seeking convenient transportation options.

Does the Maxicab Service Available for Airport Transfer?

Yes Of course, In fact MaxiCab Booking Services can be reserved for airport transfers in Singapore. They are a favored option for efficiently transporting groups or families to and from the airport.

What is the recommended lead time for booking a Maxicab?

We Advice you to book in Advance, Particularly during peak time like holidays and festival to ensure Availability. It is recommended to make reservations a few days or even weeks ahead to avoid any last-minute inconveniences.

Does the Maxicab available on a 24/7 basis?

Yes Of course. We offer seamless transportation solutions, ensuring availability 24/7 to cater to any travel needs, day or night.

One way trip booking is Available in Maxicab?

Yes, Whether you require a Maxicab for a single trip or a return journey, you can make a booking based on your specific travel requirements without any hassle.

Where i Can Find the Cost of booking Maxicab?
It Depends on Vehicle type, Distance of travel and Duration of Booking. We advice you to look our rates here.
Does Maxicabs have fixed rates or fares are calculated based on the meter?
In Singapore, Maxi Cab Booking Services typically offer fixed rates for point-to-point transfers and hourly bookings, although there may be additional charges for waiting time or any additional stops requested during the journey. Check our rates here.
Can I use my Credit Card for Booking Maxicab?

Yes, You can use Credit Card for payment for booking maxicab.

Is there any Hidden Charges or Additional Charges are Here?

Usually there is no Hidden Charges there. But, may have additional charges for waiting time, multiple stops, tolls(if available). It's Recommended to clarify any Additional charges while Booking. 

Can I request a specific Vehicle like Luxury or standard type?

Yes you can. When booking a Maxicab, you have the flexibility to specify your preferred vehicle type, as certain providers offer various categories including standard, luxury, or executive models, allowing you to choose according to your preference or specific requirements.

Can I book Maxicab For Private Events or Personal Business Meeting?

Yes You can Book Maxicabs for corporate functions or business gatherings, ensuring the convenience and comfort of transportation for all attendees.

Does Maxicab have Cancellation Option?

The cancellation policy can differ based on the Maxicab provider, so it's crucial to carefully examine the terms and conditions related to cancellations, including any possible cancellation charges, prior to confirming your reservation.

Are passengers permitted to smoke inside Maxicabs?"

In Singapore, smoking is typically prohibited in Maxicabs to comply with local regulations and ensure the well-being and comfort of fellow passengers.

Is it possible to request a Maxicab with a particular color or specific branding?

The availability of Maxicabs featuring specific colors or branding can fluctuate, so we recommend reaching out to us for any specific requests or inquiries.

Is it possible to request a Maxicab with a baby stroller or pram?

Certainly, you have the option to request a Maxicab with designated space for a baby stroller or pram. Please be sure to notify the provider ahead of time to allow them to arrange a suitable vehicle to meet your requirements.

Is there any Age restriction for Maxicab Booking?

Typically, there are no age restrictions for reserving a Maxicab in Singapore. Nonetheless, if unaccompanied minors will be using the service, it's recommended to consult the provider for any particular prerequisites or necessary arrangements.

Is there any restriction on food and drinks in Maxicab Booking?

Although there might not be explicit rules regarding food and beverages in Maxicabs, it's encouraged to show consideration for fellow passengers by maintaining the cleanliness of the vehicle. It's a good practice to avoid consuming messy or strongly Smelling  foods.

Is there a limit on the maximum luggage capacity for Maxicabs?

Maxicabs offer greater luggage capacity in comparison to standard taxis, yet restrictions may apply based on the number of passengers and the specific vehicle model. To ensure your luggage needs are accommodated, it is recommended to provide the company with an estimate of the amount of luggage you plan to bring.

Location Tracking Facility available in Maxicab?

Feel free to contact our customer support for real-time updates on your vehicle's arrival.

Can I make a request for a Maxicab with the services of a tour guide or translator?

The company may provide the opportunity to request a Maxicab with the assistance of a tour guide or translator, which can be particularly beneficial for tourists or those who are not fluent in English. To ensure their availability and to clarify any potential extra fees, it is advisable to contact the company beforehand.

Is there a specific minimum duration required for booking Maxicabs?

The minimum booking duration applies exclusively to hourly charter, typically set at a minimum of 3 hours. This helps maintain the economic viability of the service for both customers and providers.

Is it possible to modify my Maxicab reservation once it has been confirmed?

You have the option to make alterations to your Maxicab reservation, including adjustments to the pickup or drop-off locations or alterations to the scheduled time. However, these changes are contingent on availability and must adhere to the booking terms and conditions set by the company.

What is the policy regarding flight delays? Will the Maxicab wait for my arrival?

We keep a close watch on flight arrival times, and in the event of a delay, we will adapt the pick-up time accordingly. The Maxicab will wait for a reasonable duration to accommodate any delays, though it's important to note that there may be additional waiting charges associated with extended waiting times.

Is it possible to reserve a Maxicab for a journey that includes multiple stops?

Certainly, you have the option to reserve a Maxicab for a trip that encompasses multiple stops. Please be aware that there may be additional fees associated with the extended distance traveled or waiting time at each stop.

Can I arrange for a Maxicab to provide transportation for a day-long tour in Singapore?

Absolutely, you have the option to reserve a Maxicab for a full-day tour in Singapore. This grants you access to a dedicated vehicle and driver for the entire day, facilitating exploration of various attractions and destinations.

Is it possible to obtain child seats when booking a Maxicab?

Certainly, child seats can be provided in Maxicabs if you request them. To ensure their availability, it's crucial to specify your need for child seats during the booking process. Please note that there may be extra charges associated with this service.

Am I allowed to transport oversized luggage in a Maxicab?

Maxicabs offer superior luggage capacity compared to standard taxis and can typically accommodate oversized luggage like suitcases, bags, or sports equipment. To ensure a seamless experience, it's recommended to notify the provider in advance about any exceptionally large or bulky items.

Are there additional fees for booking during late-night or early-morning hours?

Certain Maxicab providers might impose an extra fee for late-night or early-morning reservations, in consideration of increased demand or services rendered outside of standard hours. It is advisable to inquire with the provider regarding their precise surcharge policy.

Is it common for Maxicab drivers to be proficient in English?

Our Maxicab drivers are fluent in English, as it is one of the official languages.

Is insurance coverage provided for Maxicabs?

Certainly, Maxicabs in Singapore are generally equipped with insurance to guarantee passenger safety and to address any possible accidents or incidents that may occur during the trip.

What is the best way to get in touch with customer support for Maxicab bookings?

Typically, you can reach the customer support for the Maxicab service provider via their hotline number, email, or online chat support. You can find this information on their website or booking platforms.

Am I able to specify a particular pick-up point for my Maxicab?

Certainly, you can typically make a specific pick-up location request for your Maxicab, provided it falls within the service area covered by the provider. It's important to give clear instructions or landmarks if needed.

Are there limitations on the destinations I can reach with a Maxicab in Singapore?

Maxicabs in Singapore can typically transport you to any location within the city-state and its vicinity. Nonetheless, there might be particular areas with restricted access or during special events where limitations apply. If you have specific concerns, it's recommended to consult with the service provider or local authorities.

Is there a maximum waiting time specified for Maxicab reservations?

Indeed, there is a waiting time limit for bookings, typically falling within the range of 10 to 15 minutes. To prevent any inconvenience or extra charges, it's advisable to be prepared for pick-up at the scheduled time.

Is it possible to make a request for a female driver when booking a Maxicab?

Certain Maxicab providers might offer the possibility of requesting a female driver, subject to availability. It's recommended to inquire with the provider at the time of booking to confirm this option.

Can I make requests for extra stops along the way during the journey?

Certainly, it is frequently possible to make requests for additional stops during your Maxicab journey. Nevertheless, it is crucial to communicate your requirements to the driver or provider ahead of time, and please be aware that there may be supplementary charges for multiple stops.

Is it permissible to bring pets into Maxicabs?

Pets are typically welcome in Maxicabs, but it's advisable to consult the individual provider for their specific pet policy. In some cases, providers may request that pets be transported in appropriate carriers or crates while in the vehicle.

Is it a requirement to give a tip to the Maxicab driver?

Gratuity is not obligatory for Maxicab drivers in Singapore. Nevertheless, if you are content with the service, you have the option to offer a tip as a token of gratitude.

Is it possible to reserve a Maxicab for a wedding or other special event?

Certainly, Maxicabs can be reserved for weddings or special occasions, serving as a convenient and comfortable transportation solution for guests or the wedding party.

Are there any price reductions or discounts offered for extended Maxicab rentals?

We may provide discounts or special pricing for extended bookings or long-term rentals. It's recommended to inquire about these discounts during the reservation process.

Is there a possibility of obtaining group discounts for Maxicab bookings?

We might have group discounts available for larger bookings or when multiple Maxicabs are needed. We recommend asking about these discounts during the reservation process.

Is it possible to make a Maxicab reservation for a city tour or sightseeing excursion?

Certainly, you have the option to reserve a Maxicab for a city tour or sightseeing adventure in Singapore. This offers a convenient and comfortable means to explore the city's various attractions and landmarks.